社区 发现 Amazon 直评怎么删,需要具体的方法?我投诉过,也...
直评怎么删,需要具体的方法?我投诉过,也找过服务商举报。都没成功。
是我的方法不对吗?成功处理差评的人,具体都是用什么方法处理的呢?
跨境电商人的科学世界,
真知、灼见,
喜悦或快意的君子之争。
见智慧,见性情。
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6 个回复
匿名用户
赞同来自: Tiny2020
在后台product review的入口投诉,把恶意直评的名字,标题,都写上,然后附件截图profile,说只留过你的产品review,说明这明显是恶意的. 后面还要多写点内容跟亚马逊诉苦,比如广告烧了很多,很多货在FBA路上等等,主要是诉苦你是怎么辛辛苦苦做起来的新listing...一般第一次第二次投诉之后,亚马逊回复都是很敷衍,大概意思就是无可奉告,但是如果是继续来差评,你要接着投诉,接着第一个case.
切记:开case的入口一定要正确(product review这个入口),后台一定要是英文的界面
具体模板:
ASIN :
The name of the reviewer:
Title of the review:
Dear amazon,
Thank you for your help!
My listing was continuously malicious with non-VP review for the past two days. All of them were 1 star reviews, and the contents described were very bad, which seriously affected my listing! The quality of my products is absolutely excellent. All of them are upgraded and include packaging.
The buyer account profile that left malicious bad reviews is blank (as the attachments), only 1 bad review for my listing, very obvious malicious bad reviews.
My product has been promoted by almost XXXX钱 per day in advertising costs. After several rounds of advertising optimization, I continued to promote it for a long time before I got a better exposure. Now I have experienced malicious attacks from unscrupulous competitors. It's crashing. There is still a lot of goods on the way to the FBA. I do not know what to do with this.
I just want to be a good seller.
So I seek help from Amazon related team!
Thank you very much!
如果上面的发了之后亚马逊回复了但是没有被移除,后面又接着来恶意直评的话,就把上面的case ID 附上,接着新开一个case.
Dear amazon,
Here is another malicious non-VP review for today!!!!
Please help!!!
ASIN :
The name of the reviewer:
Title of the review:
模板自己看着改吧