星期六收到亚马逊邮件说店铺被关，原因如下：
Why did this happen?
We arrived at this decision because we were unable to verify information related to your seller account, or did not receive any new information regarding your listings or selling history.
为什么会发生这种事？
我们作出这一决定是因为我们无法核实有关您的卖家帐户的信息，或没有收到任何新的信息关于您的列表或销售历史。 
这种有大神可以教教怎么申诉吗？小白一枚一头雾水，不知如何操作，开case问客服也没说个明白，累啊。
 
邮件原文：Hello,

Your Amazon selling account has been deactivated. Your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account.
 
Why did this happen?
We arrived at this decision because we were unable to verify information related to your seller account, or did not receive any new information regarding your listings or selling history.

You can view your account performance and more details on the ASIN(s) at (https://sellercentral.amazon.c ... _block) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
 
We're here to help.
If you need help better understanding what is causing this, please search for "Intellectual Property Violations" in Seller Central Help. 
 
How do I reactivate my account?
To reactivate your selling account, please send us the following:
A plan of action that explains:
-- The root cause(s). 
-- The actions you have taken to resolve the notices of infringement or violation of Amazon's policies.
-- The steps you have taken to prevent infringement or violating Amazon's policies.

If you believe your account was deactivated in error, follow the instructions at the bottom of the Reactivate Your Account page and provide following information:
-- An explanation of why the deactivation should be reversed.
-- Evidence supporting your belief that this was an error.
 
For security reasons, we only accept attachments in the following file formats: .jpeg, .jpg, .pjpeg, .gif, .png, .tiff. These documents must be authentic and unaltered.

How do I send the required information?
Please submit this information by clicking the “Reactivate your account” button on Account Health (https://sellercentral.amazon.c ... hboard).
 
What happens if I do not send the requested information?
If we do not receive the requested information, your account will remain deactivated and funds in your account may be held for 90 days or longer. Depending on your account status and activities, you may be required to complete an additional review before funds can be released. Amazon may withhold payments if we determine that your account was used to sell inauthentic or prohibited goods, commit fraud, or engage in other illegal or abusive activity.
 
申诉的话要怎么申诉，申诉回来的几率大吗？
目前还有货在路上，到亚马逊仓库会被拒收吗？？
求大佬帮忙分析下，不胜感激！！！