所在分类:  Amazon 所属话题: Amazon 账号安全

亚马逊老大哥正在盯着你

发帖13次 被置顶1次 被推荐2次 质量分1星 回帖互动175次 历史交流热度14.73% 历史交流深度0%
亚马逊老大哥正在盯着你!
老大哥是靠机器算法来监控每个店铺,不是靠人去盯着的,机器就有误判。不管是侵权、刷单、关联、欺诈等都有严格的判定方式。
17年开始做亚马逊,遇到过很多幺蛾子,也成功申诉过滥用变体、假货、二手品、侵权、版权、被恶搞变狗、刷单封ASIN、刷单封号、关联等,也有很多账号信息回不来的。

持续给大家分享一下所买过的一些内部数据,解析一下老大哥在怎么看我们。

老大哥的警告:

1.普通刷单警告

https://wearesellers.oss-cn-shenzhen.aliyuncs.com/questions/20211220/1a8c04973dc1cd48861ac1ec56de653e.png

解析:
Warnseller : Product review Abuse Auto enforcement (产品评论 滥用 自动执法)
常规的滥用评价,达到了一定阈值就会自动触发小红旗警告,现在没有小红旗了在账号状况

none provided 没有提供
警告后记录你是否提供POA或者证据,直接点已读这个警告缺不回复,也是会被老大哥记恨
 

https://wearesellers.oss-cn-shenzhen.aliyuncs.com/questions/20211220/8464e3cf7e8e08d10fb46b031a1cbd6e.png

Violation Type: Preponderance of Reviews Abuse | Detailed description of the violation : Seller has 95 reviews suppressed for abuse in trailing 6 months, 28.27% of sellers total ( reasons : RMP Rule description : AVP Warn rule for US marketplace , RMP Rule name : AVP_Warn_US , RMP Rule instance ID : 6b6cfbco-t386-42a8-b399-f5b5e725b5fd, RMP Rule set : community trust-pra-na, COSMOS work flow id: 167258ca-8cac-4f8e-977b-f6e0c728e903, Company-wide Services / Community Abuse / Seller Enforcement )

这段属于详细解释判定违规规则,大致意思是此账户过去6个月有95条review被滥用,超过28.27%的卖家朋友。老大哥对我们每个订单和review了如指掌!(其中技术参数:RMP Rule、AVP Warn rule、COSMOS work flow id、RMP Rule instance ID 不清楚具体是什么)


2.返款删差评警告

https://wearesellers.oss-cn-shenzhen.aliyuncs.com/questions/20211220/37e249aa8ff261ccb5f39ccd303a1433.png

解析:
Warnseller : Product review Abuse -PAID (产品评论 滥用 返款)
返款刷单触发警告

none provided 没有提供证据
 

https://wearesellers.oss-cn-shenzhen.aliyuncs.com/questions/20211220/29a639873419aeaa1772dfe2b720cb3d.png

Violation Type : Paid Reviewer Abuse | Detailed description of the violation : Seller has 8 reviews suppressed for PRMO in trailing 3 months, 6.45% of seller total, including R3U3GDQ729JDG3 in the last 1 week ( reasons : RMP Rule name : PRMO_Abuse_WarnSeller, COSMOS workflow id: 68c0184b-fb61-4c86-b23a-ea467d976c70, RMP Rule description : This rule will warn sellers that have>=25% of their reviews suppressed specifically for PRMO., RMP Rule set:community trust-pra-na, RMP Rule instance ID: 2eaf9b81-fd2f-4f45-b209-5874966b5031, Company-wide Services/ Community Abuse/ Seller Enforcement)

过去3个月删除了8条差评,占据了6.45%的评价,比例表现过高,怀疑是联系返款删掉了的。这里解释了 RMP 规则说明:此规则将警告那些评论中有>=25% 的卖家专门针对 PRMO 进行了压制。我个人理解:意思是如果你的删差评的比例在卖家中占据前25%就给你标记一下。
 
老大哥不管了是不是违规,超过比率,那你就是异常,警告了再说!


3.版权侵权,上诉成功恢复listing通知
https://wearesellers.oss-cn-shenzhen.aliyuncs.com/questions/20211220/4bf81d2d513ecf36c817c40a2b0e56fc.png

Email Sleller
infringement Decision reversed POA accepted:撤销侵权 POA被接受
Creating investigation from Account Health Dashboard (AHD) appeal:从帐户健康仪表板 (AHD) 上诉
trms-pi-mpa-inf-listing-appeals@amazon.com :受理邮箱
7961293151:受理ID
 

https://wearesellers.oss-cn-shenzhen.aliyuncs.com/questions/20211220/007f3c32600668c397634523ef4bd28e.png

Type Of Contact : Appeal
Enforcement Task Id : 7612277701
Appeal for : Listing
Appeal Type : Dispute
Marketplace : US
ASIN : BO7XXSCJ**
Blurb Sent to Seller : reply_notice_listing_content_reinstate
Appeal Decision : Accept
Contact Summary : Seller has made changes to PDP and the infringing word ispresent only in keyword. Hence reinstating the asin
7961293151
对于美国站点的版权侵权,大部分归属于DPD协议,需要删除和修改相关的关键词,再提交case上诉成功的概率就较大。


4.变体警告

https://wearesellers.oss-cn-shenzhen.aliyuncs.com/questions/20211220/605e715df3cbb6d5e208db2cb96b2dda.png

解析:
Warnseller : proactive listing Abuse - Duplicate child variations 滥用变体-重复的变体
investigator:调查人员
trms-pi-mpa-inf-listing-appeals@amazon.com :受理邮箱
8439174421:受理ID

https://wearesellers.oss-cn-shenzhen.aliyuncs.com/questions/20211220/5cad281c142869fef867a2b271598351.png

Contact ID/Case ID::8434698851
Type of violation:Variation abuse
File Name: :NA
Investigation summary::proactive-variation-abuse Parent ASIN: [BO8YN78B** ]Abusive Children: [B0965SSN** BO966WN9** ] Please route appeals to trms-pi-mpa-proactive-account-appeal@
ASINs::NA
对于滥用变体记录了有调查人员举报,以及受理ID,滥用的父子变体的ASIN


5.封号

https://wearesellers.oss-cn-shenzhen.aliyuncs.com/questions/20211220/c53735ac237c76137b1cc801bbb5a47f.png

解析:
Block 封号
FBA Reimbursement Abuse - New issue:FBA赔偿滥用
investigator:调查人员
bad-pi-sellercredit-appeals@amazon.com :卖家信用问题(涉及费用,信用就较危险)
8475470471:受理ID
 

https://wearesellers.oss-cn-shenzhen.aliyuncs.com/questions/20211220/d898e554589d4b3057e5d2cc573a2dc5.png
https://wearesellers.oss-cn-shenzhen.aliyuncs.com/questions/20211220/777a0b7fd15691eb507d08092c54b6cf.png
 

Reimbursement Trigger : Missing from Inbound (MFI)
Action taken by Rover ? : No
Rover Action type : -
Fits DAP bad actor logic ? : No
Is the Seller legitimate ? : No
Is credit to sales rate reasonable?:No
Queued by Sleeper Account Detection Program?:No
Reimbursement Value : 9690.12 USD
Regretted Credits Value : 9690.12 USD
Seller Credit Abuse Enforcement Reason (if applicable) : Credit Risk signal
Seller Credit Abuse Appeal Action : Other Block
上半部分 主要介绍了亚马逊采取措施的一些判定,有些信息比较陌生并不完全理解其内部术语所描述的内容。主要是对卖家的欺诈行为做了死刑宣判,当然也不单单是这一笔亚马逊9690.12 USD费用导致,下半部分有更为详细的违规操作。
 

Annotations: Sophisticated Abuse Disruption " Seller is queued for suspiciousFBA reimbursement through ML risk model SC-RS (R3): 0.325842696629214:0.1077414308 SCAP INVESTIGATORS Seller has suspicious reimbursement trend in T30 days and T3M with TTM reimbursement value S9690.12 and Avg.TTR vS TSR (IN-0.0361541203025383: 0.042027950627359) and B-H-CI score[0-0-0]
** SAD-SC-RS SCAP investigation :"
CN seller with random name and handle used, The seller has few inactive CC and Bad debt of 7.60 CAD in CA
MDCR: 426 ppm G2 seller with 601 complains in last 1 year mostly for the Brand pr******* and B*******
Seller has paid review which can be confirmed as per Msg ID-4840158084253414776
Seller has 13 warns for Infringement and CCR issue
The seller has confirmed Short shipment under Ship ID FBA15STH**** forthe ASIn X002****** and has claimed false RMS with no BOL or POD provided thus the seller is enforceable by SCAP
ASin under review-X002KO****
Queued by SAD for the suspicious reimbursements, checked the account & its positive for reimbursement abuse indications
.*Do not reinstate the account, transfer appeals to SCAP PM (scap-pm@amazon.com).
8475470471
下半部分做了更为详细的说明,所谓秋后算账,不是等到秋天后,是账号的违规操作的日积月累,到了一个触发点就爆发了。
这里面提到了:
(1)CN seller with random name and handle used, The seller has few inactive CC and Bad debt of 7.60 CAD in CA
可能说的是卖家的名字与一个被处理过账户名字差不多,这个卖家有几个不活跃的CC(不清楚是什么)还有一些坏账。
(2)MDCR: *** seller with 601 complains in last 1 year mostly for the Brand *** and ***
卖家过去一年被投诉了601次,主要针对这两个品牌
(3)Seller has paid review which can be confirmed as per Msg ID-4840158084253414776
老大哥确定你为了评价支付了报酬,还能查出来ID,细思极恐
(4)Seller has 13 warns for Infringement and CCR issue
老大哥记录了13次版权警告,还有CCR问题(不清楚CCR问题是什么,估计是滥用变体等)
(5)The seller has confirmed Short shipment under Ship ID FBA15STH**** forthe ASIn X002****** and has claimed false RMS with no BOL or POD provided thus the seller is enforceable by SCAP
ASin under review-X002KO****
老大哥数你的货,与你填写发的实际FBA货件数量不一致,就算你短缺了,然后你还索赔,那就是诈骗。(比如你FBA货件生成的箱单要发1000个,不管你发了多少,亚马逊数只要100个,你找亚马逊索赔了900个的货值,后面被发现是少发。骗老大哥的钱?直接封号!)
 
老大哥正在盯着你,有没有损害他的利益!

2021.12.20----------------------------下划线----------------------------以下待更新
一、老大哥在怎么看你的ASIN
二、老大哥在怎么看你关联
 
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