所在分类:  Amazon 所属圈子: Amazon Amazon销售和运营

最近有改过运费,今天收到此邮件,目前店铺内FBM产品都没有购物车了。请问如何解决?

发帖1次 被置顶0次 被推荐0次 质量分0星 回帖互动0次 历史交流热度0% 历史交流深度0%
Hello, We are contacting you because you have misused shipping charges on product detail pages. We have removed your Featured Offer Eligibility for all ASINs. Why did this happen? We received a complaint about your listing that you have been fluctuating shipping charges on the product detail pages. If we receive more complaints about your listings, we may remove your listing and may not allow you to sell to Amazon. Fluctuating shipping charges include, but are not limited to: -- Changing the shipping charges on a template repeatedly We’re here to help. To learn more about this policy, search for “Becoming the Featured Offer” in Seller Central Help. How do I reactivate my Featured Offer Eligibility? To reactivate your Featured Offer Eligibility, you may submit the following to notice-reversal@amazon.com: -- A confirmation that shipping charges for your ASINs will not continue to fluctuate. Has your Featured Offer Eligibility been removed in error? If you believe there has been an error, please tell us why by emailing notice-reversal@amazon.com. Your explanation should include the following information: -- The reason the listing has fluctuating shipping charges What happens if I do not provide the requested information? If we do not receive the requested information, your Featured Offer Eligibility will remain removed. You can view your account performance at (https://sellercentral.amazon.c ... _team or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.Sincerely, Amazon.com
f393657955e45b12c6272b51e52b8ded.png


 
已邀请:

service - 虚心学习

赞同来自: 摸鱼带头哥

这个问题不严重,承认一下错误,简单写一下POA就可以,这里直接发通过的帖子,里面有真实通过的答主附的申诉信,恢复购物车的话少则几天,多则1-2周,亚马逊没回复的话,可以隔一周重新发一下
 https://www.wearesellers.com/question/45222
 

要回复问题请先登录注册

x 点击咨询