客户买错产品，因不满服务给了一星差评, 我们已在站内联系客户，并退款，客户直接拒绝沟通，站内站外联系客户删差评的路已堵住，有没有大侠可以帮忙找下review的漏洞我们找Amazon开case删除, 谢谢
1.0 out of 5 stars JUNK!!
I read the directions and followed them to a T. product barely puts out air and does not cool anymore than a regular fan. I asked the seller 4 times where I could buy extra ice crystal boxes as recommended in the directions; the information I got back was ridiculous!! They kept telling me thanks for the suggestion and telling me why people buy extra ice boxes. They started sending me direct emails so they would not appear here. Not once could they tell me if you could buy them anywhere. My takeaway is that you can't buy them. Amazon customer service stated to return the item and not to buy from someone who only has 1 review. The funny thing is I always research my products before purchase. This purchase was a mistake. I was supposed to buy a different one, but bought this one by mistake. I believe it happened for a reason....to make this review. THERE IS NO CUSTOMER SERVICE!!!!!
UPDATE: returning product. Customer service is bizarre and can be a little manipulative.
SECOND UPDATE: SELLER WILL NOT LEAVE ME ALONE! EVEN AFTER A FULL REFUND.