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亚马逊美国站宠物灯泡因为产品安全问题被下架,无邮件也无业绩通知,下架原因也不知道,客服也查询不到下架原因,我们有灯泡的UL检测报告,客服说的监管机构的说明不知道去哪里弄?有申诉成功的大神吗?

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美国站,产品是宠物加热灯泡5月13号在账户状况里发现产品被下架,无业绩通知,也无邮件。

https://wearesellers.oss-cn-shenzhen.aliyuncs.com/questions/20220514/873ec56e2d61ee251952664151c821a0.png
 
后开CASE问客服,得到了以下回答
https://wearesellers.oss-cn-shenzhen.aliyuncs.com/questions/20220514/ee002273367adc9e77043e8119bede04.png
 
5月13号晚上的时候收到亚马逊发来的邮件说不接收申诉。

https://wearesellers.oss-cn-shenzhen.aliyuncs.com/questions/20220514/94e8f5a784561f1981128fc55e38aa15.jpg
Dear Seller, We are currently removing all listings for some product(s) you have offered for sale on Amazon.com because of reported safety concerns.  We will not be accepting appeals or reinstating this product.  Please note that you will not be penalized for the first-time cancellation of these listings. However, we prohibit re-listing products on Amazon.com once it is brought to your attention that sales of those products are not permitted. You should not ship any pending customer orders for this product yourself. NOTE: If you have FBA inventory associated with the listings above, it will be stranded and subject to required removals. For details on when your units are scheduled for automatic removal visit Fix stranded inventory: https://sellercentral.amazon.c ... tory/ . Please note that you must ensure removal/disposal orders are successfully executed. Thank you for your attention to this matter.   
 
目前尚未申诉,下架原因也不知道,客服也查询不到下架原因,我们有灯泡的UL检测报告,但是客服说的监管机构的说明不知道去哪里弄?

产品安全问题,有申诉成功的大神吗?
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