社区 发现 Amazon 最近账号产品连续被库存调查,一种是下架的...
最近账号产品连续被库存调查,一种是下架的没有购物车,说是零配件调查;另外一种是不下架的,客户反馈内部调查,产品都是正常卖的,退货率都是百分二三左右,会不会是恶搞?有什么办法可以尽快催一下仓库调查尽快
Hello from Fulfillment by Amazon,
Your offer for ASIN..0. has been temporarily suspended due to an investigation prompted by negative customer return comments.
For this investigation, we have identified item/parts missing issues based on the following customer comments:
Missing parts or accessories.
During this investigation, this ASIN offer will not be eligible to send additional units into Amazon’s fulfillment centers.
Amazon is dedicated to customer satisfaction and our team is working to troubleshoot this issue for you.
The investigation commenced involves checking a sample of your inventory to verify customer reported issues and ensure that units in our fulfillment centers are satisfactory and meet customer expectations based on what is displayed on the listing page.
From the findings of this assessment, we will notify you if corrective measures are necessary for the rest of your inventory or if more information is required from you to fix any issues potentially found.
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