We are reaching out because it appears that you have recently used the removals tool for one or more of the following reasons:
* To send a replacement unit to a customer for any reason
* To send gifts or promotional items to former customers, friends or other partners or clients (i.e. Social Media Influencers)
* To fulfill customer orders from a different platform like your private website (MFN orders)
* To send product to potential redistributors
Please understand that the Removals Policy dictates the following:
We ship returns only to you, your warehouse, your supplier, or your distributor. In addition, the following restrictions apply:
In the North American marketplace, Removals cannot be shipped across borders, but we can ship to all 50 US States as well as all states in Mexico and Provinces in Canada. You are not allowed to use a Post Office Box (or any other private PO Box), as the delivery address for Removal Orders.
Inventory cannot be shipped to another fulfillment center.
Inventory cannot be used to send customer orders, gifts, or promotional items.
Inventory classified as non-transportable dangerous goods can only be disposed of.
Inventory cannot be shipped outside of the 50 United States or to PO, APO, FPO, or DPO boxes.
To ship to an address outside of the United States, see International return providers.
Note: This also applies if you have a Unified Account.
You can find all of the specific details pertaining to the Removals policy on this page in Seller Central:
https://sellercentral.amazon.c ... 36560
Kindly understand that a proper appeal to restore your permissions requires the elements below:
Step 1: Determine and acknowledge why this block should be removed.
Step 2: Evaluate your selling practices and give a reason why this activity occurred.
Step 3: Create a Plan Of Action ensuring that the issue will not be repeated moving forward.
Step 4: Respond with these details as soon as possible.
Understanding that this may impact your business, we urgently request that this situation be addressed.
Should you have any questions about this policy, please reply to this email or call into Seller Support and reference this message. If we determine that you continue to violate this policy, you could lose your ability to create removal orders.
We will keep this case open for 3 calendar days awaiting your response.