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收到滥用移除订单警告。现已POA申诉回来

发帖1次 被置顶0次 被推荐0次 质量分0星 回帖互动64次 历史交流热度45.45% 历史交流深度0%
请假不在公司,然后老板收到线下的零散订单。本来应该创建多渠道订单的,结果直接问我怎么创建移除订单,我告诉他操作步骤,然后昨天就收到了滥用移除订单警告。我直接呆住了,我没有创建移除订单啊,而且之前也没有用移除订单发到私人地址。 一看历史订单和他问我怎么创建移除订单这个问题的日期,对上了,就是这个逼干的好事。他还不承认是他干的,还说就是按照我的步骤来的,我真的服了这个老6,啥也不会还瞎操作。
大家最近少用移除库存订单发多渠道了吧,亚马逊估计是在查这个事情,毕竟这也算是在钻空子。
 
还好我写完POA申诉回来了。
 
警告信长成这个样子:
We are reaching out because it appears that you have recently used the removals tool for one or more of the following reasons:

* To send a replacement unit to a customer for any reason
* To send gifts or promotional items to former customers, friends or other partners or clients (i.e. Social Media Influencers)
* To fulfill customer orders from a different platform like your private website (MFN orders)
* To send product to potential redistributors

Please understand that the Removals Policy dictates the following:
We ship returns only to you, your warehouse, your supplier, or your distributor. In addition, the following restrictions apply:

In the North American marketplace, Removals cannot be shipped across borders, but we can ship to all 50 US States as well as all states in Mexico and Provinces in Canada. You are not allowed to use a Post Office Box (or any other private PO Box), as the delivery address for Removal Orders.

Inventory cannot be shipped to another fulfillment center.
Inventory cannot be used to send customer orders, gifts, or promotional items.
Inventory classified as non-transportable dangerous goods can only be disposed of.
Inventory cannot be shipped outside of the 50 United States or to PO, APO, FPO, or DPO boxes.
To ship to an address outside of the United States, see International return providers.
Note: This also applies if you have a Unified Account.

You can find all of the specific details pertaining to the Removals policy on this page in Seller Central:
https://sellercentral.amazon.c ... 36560

Kindly understand that a proper appeal to restore your permissions requires the elements below:

Step 1: Determine and acknowledge why this block should be removed.
Step 2: Evaluate your selling practices and give a reason why this activity occurred.
Step 3: Create a Plan Of Action ensuring that the issue will not be repeated moving forward.
Step 4: Respond with these details as soon as possible.

Understanding that this may impact your business, we urgently request that this situation be addressed.

Should you have any questions about this policy, please reply to this email or call into Seller Support and reference this message. If we determine that you continue to violate this policy, you could lose your ability to create removal orders.

We will keep this case open for 3 calendar days awaiting your response.
 
这个问题如果不及时回复的话会取消创建移除库存的权限,然后POA的重点是要写你之后应该怎么做。按照他的提示一步步来就好了。
 
上传之后第二天就收到了亚马逊团队的回信,申请通过。


 
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deanmax

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警告信是后台业绩通知里面的还是给邮箱发的邮件啊?我这边后台什么消息都没,上周偶然发现不能创建移除订单了,还以为是紫鸟的bug,这周需要做一个移除订单的时候才觉得不对劲,问了客服才知道是被限制了

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