所在分类:  Amazon 所属圈子: Amazon Amazon销售和运营
悬赏金额:¥200.00 赏金总额:¥200 私密提问,帖主要求不公开答案

产品收到亚马逊调查产品的通知,要怎么提前为后面的事做准备好?买家之声的状态该产品是良好。

发帖3次 被置顶1次 被推荐0次 质量分0星 回帖互动0次 历史交流热度0% 历史交流深度0%
Hello from Fulfillment by Amazon,

We are reviewing your inventory for ASIN XXXX due to an influx of negative customer return comments. This ASIN may be suspended after for further investigation if customers continue to report issues with your ASIN offer at a consistent rate.

At this point your offer is not suspended, however, we are reviewing your inventory based on the negative customer return comments.

For this investigation, we have identified misleading detail issues based on the following customer comments:

Merchandise not as described

Amazon is dedicated to customer satisfaction and our team is working to troubleshoot this issue for you. 

Reviewing your offer involves checking a sample of your inventory to verify customer reported issues and ensure that units in our fulfillment centers are satisfactory and meet customer expectations based on what is displayed on the listing page.

If an issue is found with your inventory during this review,  we will move your inventory to reserved status until this issue is resolved. This will enable you to resume sales as soon as possible.

From the findings of this assessment, we will notify you if corrective measures are necessary for the rest of your inventory or if more information is required from you to fix any issues potentially found.

Please Note: this message pertains solely to this case and is subject to any applicable company policies, restrictions or updates. Please refer to seller central
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