Hello from Fulfillment by Amazon,

We are reviewing your inventory for ASIN XXXX due to an influx of negative customer return comments. This ASIN may be suspended after for further investigation if customers continue to report issues with your ASIN offer at a consistent rate.

At this point your offer is not suspended, however, we are reviewing your inventory based on the negative customer return comments.

For this investigation, we have identified misleading detail issues based on the following customer comments:

Merchandise not as described

Amazon is dedicated to customer satisfaction and our team is working to troubleshoot this issue for you. 

Reviewing your offer involves checking a sample of your inventory to verify customer reported issues and ensure that units in our fulfillment centers are satisfactory and meet customer expectations based on what is displayed on the listing page.

If an issue is found with your inventory during this review,  we will move your inventory to reserved status until this issue is resolved. This will enable you to resume sales as soon as possible.

From the findings of this assessment, we will notify you if corrective measures are necessary for the rest of your inventory or if more information is required from you to fix any issues potentially found.

Please Note: this message pertains solely to this case and is subject to any applicable company policies, restrictions or updates. Please refer to seller central