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Dear  , 

Your Amazon Seller account has been deactivated in accordance with section 3 of Amazon's Business Solutions Agreement. Your listings have been removed and pending orders have been cancelled. 

Why is this happening?
We have taken this measure because information available to us indicates that this account has misused Amazon's services in violation of our Seller Code of Conduct (https://sellercentral.amazon.c ... e/1801) and involved in FBA credit reimbursement abuse.

Examples of violations of the Seller Code of Conduct include, but are not limited to, attempting to manipulate sales rank, artificially inflating web traffic, or allowing other parties to act on your behalf in a way that violates Amazon's policies.

Has your account been deactivated in error?
If you believe there has been an error, please submit an explanation. Your explanation should include the following information:
  • Evidence or examples that demonstrate that your account complies with the Amazon Services Business Solutions Agreement.

How do I send the required information?
Submit this information to sellercredit-appeals@amazon.com.

After 90 days following this notification, you may separately request a funds disbursement by contacting disbursement-appeals@amazon.com. We will conduct a separate investigation to evaluate your account and if we confirm fraudulent activity or find that you have engaged in deceptive or illegal activity, or have abused our systems, or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account.
此致，

卖家绩效团队
Amazon.com