社区 发现 Amazon 品牌授权成功 , 但是不能跟卖, 显示 ...
品牌授权成功 , 但是不能跟卖, 显示 账户不符合要求
但是跟卖的时候依然出现这个问题:
品牌团队那里也开了case , 得到这样的回复:
We're truly sorry to hear about your experience in this regard. This is Mohit, the associate that has been assigned to your case.
We understand that you are unable to update the information on your listings, unable to create A+ content and Store of the brand XXXXXX, and we acknowledge how frustrating this could be for you. Rest assured, we are willing to help you with this.
Upon checking, we see that you are writing to us from a brand registry account.
We would like to inform you that Brand Registry account or Rights owner accounts do not have the following features:
- Add and update products
- Manage stores
- Add A+ content and videos, Brand Analytics, Advertising, Amazon Vine etc
- Sponsored Brands
Brand registry account is exclusively used only to manage brands and report violations.
As you are writing to us from a Brand registry account, we are unable to troubleshoot the issue and fix the error. Selling accounts which are linked to Brand registry accounts have the ability to manage stores and other features.
Therefore, we request you to contact us from your selling account so that we can efficiently troubleshoot the issue and fix it for you. Kindly ask the seller support team to transfer the case to brand registry support team for further investigation.
Once you create a case through seller central account, our brand registry team will assist you with your concerns.
Note: For future we suggest you to contact us from your selling account for issues related to listings, stores and Enhanced brand content and make use of your Brand registry account exclusively to manage roles and report violations.
We regret any inconvenience this may have caused you and appreciate your understanding in this regard.
Have a nice day!
18 个回复
商标专利版权yuki - 五年多亚马逊品牌备案经验分享交流,擅长亚马逊品牌备案。微信公众号:如何不上班也有钱;小红书:CADMON2023
赞同来自:
看case内容好像说你这个品牌是没有添加销售账户的
新版5461:https://www.wearesellers.com/question/68078
如果添加销售账户显示滥用行为参考这个:https://www.wearesellers.com/article/paid/25
商标专利版权yuki - 五年多亚马逊品牌备案经验分享交流,擅长亚马逊品牌备案。微信公众号:如何不上班也有钱;小红书:CADMON2023
赞同来自:
看case内容好像说你这个品牌是没有添加销售账户的
新版5461:https://www.wearesellers.com/question/68078
如果添加销售账户显示滥用行为参考这个:https://www.wearesellers.com/article/paid/25