社区 发现 Amazon 终于可以发帖了,发第一个帖子求助一下大佬...
终于可以发帖了,发第一个帖子求助一下大佬们!!!关于亚马逊商城交易保障索赔失败的问题,谁懂啊家人们?
之前我们用的就一直是这个模板:
Dear amazon,
We received an A-Z claim from a buyer. And it caught our high attention.
He claimed that the ordered item he still not receive.
We had check the tracking number on USPS website. Found out that the package has arrived on . We did ship in time. We had contact the buyer in the first time and attached the screenshot to him, and explain to him, this item has arrive, but he didn’t reply the email.
We can provide the emails for your reference.
In this case, we provide the item as same as the listing and shipped it in time, we want to solve this by communication, but the buyer didn’t reply us. We hope Amazon can recheck this A-Z complain then make a fair judgment.
有没有朋友有类似的经历?出来现身说法或者讨论一下。
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