社区 发现 Amazon 美国站店铺被封了，邮件内容如下 ，主要是...
美国站店铺被封了，邮件内容如下 ，主要是侵权和关联的问题，有什么办法解开吗。16年6月份被封的，但是最近好多服务商好像能解开，现在想试试
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尊敬的客户： 您好！ 非常遗憾地通知您，我们已经暂停了您的销售权限并暂时冻结了您的资金。 因为您售卖的下列商品或品牌涉嫌违反了亚马逊政策： 保护知识产权政策: 亚马逊网站禁止发布任何侵犯第三方知识产权的商品或其他资料信息。亚马逊尊重他人的知识产权，并***避免我们的买家收到侵权的商品。 Trademark/ASIN： Hello Kitty -- B00KVKMD2C B00KVKMBQ0 B00KVKM8RC B00KVKMAA2 B00KVKM6WY B00BO270NI B010H4XTU6 B00ITICISW Pokemon -- B019X9F4OA B019VTYW9A B01AOUU76W B01AOU7LCK B018WY82F0 B018VV8Q6E B00YRXU51K B017NT44WK B017NT3GUQ B017NT1VEE B017NT1XGU B019GFXW04 B017GG0D8E B00XS3Z6XM B01A6DMUZ8 B00XG8VSUY B00XG5RBR6 B019MT391G B014H3FKAA B0199DH3IA B019XO2UWO B019XMUSZ2 B019W1TSO6 B019W1P6LU B019W11DLC B0182656SY B00ZBBF2F6 B00Y42KZLO B01A6DHSAK B01ALEENCA B01ALEELHW B01ALEEIKC B01ALEEGZO B01ALEEF5A B01ALEEF5A B01A6DOU5Q B01A6DMUZ8 B01A6DHSAK B019GHG1IW B019GFXW04 B019FNHDWK B012YQ4VB6 B0199C0D1A B0199AWF68 B00ZBBT0YK B017143F04 B00ODOCKXO B004VAYSXK B01AUOLD0Q B01AUNSU44 B015DUM6H6 请在5个工作日内一次性提交下列所有文件并反馈至： pq-review@amazon.com 请您根据文件内容，给予文件恰当的英文名称。 1. 任何可以证明该商品来源的辅助单据，包括发票，收据，采购合同，发货单等。请提供90天内能够反映您的库存数量的有效单据。 2. 您的供应商信息，包括：名称，电话，地址，网站等信息。 3. 如果您不是该品牌/版权的所有者，请提供品牌/版权所有者的注册证明，以及从品牌/版权权利人到该账号的完整授权链证明(在有效期内的授权证明)。 4. 如果您是该品牌/版权的所有者，请提供品牌/版权注册证明，公司营业执照或个人身份证。 5. 任何其他您想提供的证明。 【重要提示】 1. 如果您的商品实际为白牌，或品牌未在当地市场（例如北美与欧洲）注册，请将您的商品详情（名称，品牌，描述）更改为白牌。例如： “Generic Cell Phone Case for iPhone5 Black”. 2. 请注意不要覆盖您所提交的文件的任何部分，并且所有材料须清晰可辨。 3. 若再次违规，您的帐户可能会被关闭。
下面是：冻结店铺的邮件
Hello,
You have not sent us an acceptable plan to address the problems with your account. This is against our policies. As a result, you may no longer sell on Amazon.com, and your listings have been removed from our site.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to payments-funds@amazon.com.
If you want to appeal this decision, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html).
下面是我们试图解封的邮件：有没有可能被解开
Dear seller performance team ,
We apologize our items that infringe intellectual property rights of the rights owners and sorry for the inconvenience caused to you .Thanks for your time in handling the case .
We have already shipped any open orders
We have reviewed the issue , and realized the mistake we made in previous behavior. Usually our listed product are recommend by the listing development department ,they will search for the best seller on amazon according to the ratings . Then the staff will searched the asin brand on http://www.uspto.gov/ one by one , if the brand are registered ,we will take a note :this can not be sold until getting the permission. If the brand are not registered we will souse the item from reliable suppliers and then recommend to the listing operation department .We thinks that the mistake was made in this process ,the staff failed to find out the brand was already registered .
We have a sense of compliance with Amazon rules ,only in handling process we should strengthen the inspection mechanism in the company ,to avoid this stupid actions ,we have make a detail plan as below :
1.We have followed your suggestion, searched intellectual Property Violations in Seller Central Help.We have known sellers are responsible for ensuring that the products they offer are legal and authorized for sale or re-sale. This will avoid future stupid actions and not to have to learn the lessons in a hard way.
2.We have checked one by one for the asins list in our Internal data statistics system , and deleted the problematic asins (now its on our blacklist),confirmed the rest are safe(we have the rights to sell) and downloaded an inventory report ,after comparing the 2 copies of data ,we deleted the those problematic one straight away .we will not list it again.
3.This accident indeed a lesson for us .We should not simply find asin and follow ,but also register our own brand and create our own listings.This will be safe and can protect our rights at large .we are a young team ,we can learn from
下面是：冻结店铺的邮件
Hello,
You have not sent us an acceptable plan to address the problems with your account. This is against our policies. As a result, you may no longer sell on Amazon.com, and your listings have been removed from our site.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to payments-funds@amazon.com.
If you want to appeal this decision, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html).
下面是我们试图解封的邮件：有没有可能被解开
Dear seller performance team ,
We apologize our items that infringe intellectual property rights of the rights owners and sorry for the inconvenience caused to you .Thanks for your time in handling the case .
We have already shipped any open orders
We have reviewed the issue , and realized the mistake we made in previous behavior. Usually our listed product are recommend by the listing development department ,they will search for the best seller on amazon according to the ratings . Then the staff will searched the asin brand on http://www.uspto.gov/ one by one , if the brand are registered ,we will take a note :this can not be sold until getting the permission. If the brand are not registered we will souse the item from reliable suppliers and then recommend to the listing operation department .We thinks that the mistake was made in this process ,the staff failed to find out the brand was already registered .
We have a sense of compliance with Amazon rules ,only in handling process we should strengthen the inspection mechanism in the company ,to avoid this stupid actions ,we have make a detail plan as below :
1.We have followed your suggestion, searched intellectual Property Violations in Seller Central Help.We have known sellers are responsible for ensuring that the products they offer are legal and authorized for sale or re-sale. This will avoid future stupid actions and not to have to learn the lessons in a hard way.
2.We have checked one by one for the asins list in our Internal data statistics system , and deleted the problematic asins (now its on our blacklist),confirmed the rest are safe(we have the rights to sell) and downloaded an inventory report ,after comparing the 2 copies of data ,we deleted the those problematic one straight away .we will not list it again.
3.This accident indeed a lesson for us .We should not simply find asin and follow ,but also register our own brand and create our own listings.This will be safe and can protect our rights at large .we are a young team ,we can learn from
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一般情况下，你如果逾期提交资料，amazon是会彻底封号的。
服务商的能力有多强，我不知道。所以，不敢乱说。如果服务商是先做事儿后付款，那你可以试试。