收到亚马逊绩效通知邮件，说我店铺有ASIN因为在详情页面添加了不正确的信息，成为受限商品。我的产品之前因为被跟卖过，所以在五点中写了请买家认准我们的品牌， 跟卖的其他卖家是假货的等内容。 第一次收到这个邮件，我们删除了说跟卖的卖家的那一部分内容，然后写邮件到listings-evaluation@amazon.com, 第二天就恢复了。


过了一两个星期就在上上周又收到同样的绩效通知，说5点有误，然后我把“请买家认准我们的品牌”等所有的内容都删除了。已经修给listings-evaluation@amazon.com 。但是从发了几十封了，一直都是同一个模板回复


收到绩效邮件如下：
 
Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: ***********, SKU: *********, Title: "**********************"

Hello, 
These product are restricted under Amazon's PCRP restricted product policy.
We are contacting you because you have added inaccurate information to product detail pages. 
Why did this happen? 
All sellers must not attempt to damage or abuse another Seller, their listings or ratings.
We’re here to help. 
To learn more about this policy, search for “Selling Policies and Seller Code of Conduct”, “Prohibited Seller Activities and Actions,” and "Product detail page rules" in Seller Central Help. 
Here are examples of your listings that do not follow this policy: 
------------------------------------- 
Detail Pages Needing Correction 
------------------------------------- 
ASIN: 
Attribute Needing Correction: Bullet Points
Please modify all of your product detail pages to ensure they do not violate Amazon listing policies. 
To edit your ASINs: 
1. In the Inventory section of Seller Central, select Manage Inventory. 
2. Search for the ASIN you would like to edit and click Fix Stranded Inventory. 
3. Edit the inactive ASIN by updating the current page. 
4. Save, then email listings-evaluation@amazon.com with a description of what you have fixed on the product detail page. 
Once we review the product detail page and determine the policy issue has been addressed, we will reinstate the ASIN. 

Have your listings been removed in error? 
If you believe there has been an error, please tell us why. Your explanation should include the following information: 
-- The reason the listing does not violate our Product Detail Page policies. 

What happens if I do not provide the requested information? 
If we do not receive the requested information, your listings will remain inactive. 


 
我们所有发给listings-evaluation@amazon.com 申诉，无论怎么写，但是发到这个邮件申诉回复永远是
Hello,

Thank you for your report of a suspected policy violation. We cannot take action on the report based on the information you provided.

If you believe a policy violation has occurred, please resubmit your complaint with the following information:
-- The ASIN(s) of the product(s) or Order ID.
-- A link to the product detail page.
-- The marketplace.
-- The seller you are reporting, if applicable.
-- Describe the specific concern that you have with the listing or the product detail page. For example, a seller added incorrect variations to game product reviews, or the product is being sold as new, but it is used.
客服说可能是这个团队最近太忙了，说这是模板回复。但是我觉得我们真的发了快两个星期了，一直收到这样的回复完全不正常。求遇到过同类问题并解决了的大神指点，怎么样才能尽快恢复这个listing？有偿酬谢，服务商暂时不考虑，谢谢