11月新下来的英国账号等了10多天后开始刷FBM，结果突然发现被封，邮件说无需提供任何资料，他们在审核，但从11月23日审核至今已有20天还无进展，上周再次发邮件咨询，结果没回我，又遇到相同情况的朋友吗，求指导该如何操作，感谢！！！！

收到邮件一：
Hello,

A change has been made to your disbursement schedule because we found at least one of the following changes in your account:

-- A significant increase or decrease in your sales volume
-- A high A-to-z Guarantee claim rate
-- A higher refund rate than is typical for sales on Amazon
-- A change in your sales volume in a new category or product type
-- Higher priced orders than you have sold before
-- A low late ship rate
-- Long delivery times for some or all of your orders

As a result, we determined that you have an increased risk of claims, chargebacks, and refund requests from buyers. A reserve has been applied to your account to ensure you have enough funds to fulfill any refund requests from buyers.

During this time, the money you receive from a sale will be reserved for 14 days from the date the sale was made. After 14 days, the money from that order will be transferred to you on your next disbursement date, as long as you have a positive account balance.

For example, if you sell an item on January 1, the money from the sale will be reserved until January 15. The funds will then be available on your next disbursement date. Any fees or refunds charged to your account during the disbursement period may reduce the net amount paid to you.

The reserve may be applied for up to 90 days but may be removed earlier if we see an improvement. There is no information you need to provide during this review period. We will notify you when our account review is complete.

You can see your account balance, disbursement schedule, and reserve amount on the Payments page in the Reports section of Seller Central:

https://sellercentral-europe.a ... .html

To view helpful tips for selling on Amazon, search for “Seller Performance Measurement” in Seller Central Help.

Seller Performance Team
Amazon.co.uk
http://www.amazon.co.uk


收到邮件二：

您好： 目前，我们正在审核您提供的信息。 如需任何其他信息，我们会告诉您。 此致 Amazon Payments 团队


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昨晚8:30发邮件再次催促让我们知晓进度，结果01:00收到邮件说账号彻底被封了（还是中文回复的）. 这他妈怎么回事啊，还有这句话什么意思啊： 您的账户未通过我们的验证流程.  求各位大神指导

您好：
您的账户未通过我们的验证流程。 因此，您无法再在亚马逊的任何欧洲商城上销售。 此决定是最终决定，并且您无法对此决定提出申诉。

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合作刷单的是老客户了，老账号一直没出问题。后台发货时间设置为3天，所有追踪编号都在3天内填写.所有订单都查过，还有部分到目前为止未妥投。其他一切信息为做任何更改，账号也看不到任何绩效方面的问题。那么问题来了：
1. 邮件中所说的：您的账户未通过我们的验证流程--这是指什么验证流程？？
2. 为何不需要提交任何资料就封账号呢？？而且也无法申诉？？？