之前也成功备案过好几个店铺了，但是这次申请备案直接被拒了，原因就是Our investigation team uses both publicly available information as well as internal resources to verify trade mark contact information. In this case, we could not locate any contact information that meets our requirements.
 
想问下小伙伴们有遇到过相同的问题吗？怎么解决的？十分感谢！！！
 
 
邮件原文内容如下：Hello from Brand Registry Support,

Thank you for your interest in Amazon Brand Registry. Unfortunately, we are unable to approve your application.

Our investigation team uses both publicly available information as well as internal resources to verify trade mark contact information. In this case, we could not locate any contact information that meets our requirements.

Although we cannot guarantee enrolment into Amazon Brand Registry, we encourage applicants to ensure the following:

1. All business information is kept consistent and up to date everywhere their business information is registered.
2. If there is an attorney or representative associated with the brand, make sure this information is displayed on the trade mark website with the registered trade mark information whenever possible.
3. If there is an email address associated with the trade mark, make sure it is a valid email address.

Note: This does not mean your registered trade mark must display an email address. We are aware that some trade mark organizations do not display rights owner contact information for privacy reasons.
After you ensure the information above is accurate and up to date, please reapply for Amazon Brand Registry.

For more information regarding the Amazon Brand Registry application process, review the following page: https://brandservices.amazon.com

If you did not apply for Amazon Brand Registry, contact us through www.amazon-brand-registry.com/contact_us immediately. For any other questions, reply in the Case Log.