我的企业账号审核通过真是艰难险阻！！！


2018年1月5号拿到招商经理链接
2018年 7日开始注册，资料不过，然后重新提交
2018年9号提交第一次，还是没达到要求
2018年11日再次提交，然后了无音讯了......

联系过各种卖家支持，中文英文的，就是说帮我催催。
联系了case owner, 两封邮件了，依然没有任何回应。
联系过美国亚马逊前台，转美国卖家支持，也没任何作用。
联系了招商经理，就是让我等等等等。


一等就是20来天。别人都是3天完成的，到我这怎么就


我已经心灰意冷了，想着注销账号重新申请个吧。。。

突然想到给jeff写封信吧，我就诉诉苦吧！jeff 日理万机的，我这种小事收不到回复也是正常的。

2018年2月1日凌晨，写了封信给jeff.....

2018年 2月3日（周五）惊喜的收到了回信？？？！！！

2018年2月5日（周一）收到了账号审核通过的消息了！！！！！！这速度！！！！




以下是jeff助理的回信：

Greetings from Amazon,

My name is Ronny, and I’m a member of the http://Amazon.com Executive Seller Relations Team.

Jeff Bezos received your email and requested that I research this issue and respond on his behalf.

First of all, I would like to thank you for your patience during the resolution of this case.

We understand it has taken several contacts for you to get this case appropriately routed, and I will do my best to expedite the resolution of the same.

I've already engaged with the concerned department handling your issue, and will request updates on the matter.

Once this information is on my hands, I will proceed to let you know.Once again, thank you for your patience and cooperation.

Best regards,

Ron http://E.Amazon.com Executive Seller Relations

Thanks for contacting http://Amazon.com Seller Relations


以下是我的蹩脚英语邮件。

Jeff有个专门团队是负责邮件这块的。所以好好写，会收到回复的。


Hi Jeff,

For the CASE ID *** about US - Seller Identity Verification, I have waited 20 days , still no any feedback about it.

1. Contacted seller support many times, everyone told me to wait more, and they would help to inform the case owner about it. But no any results now.

2. I replied that case owner two times also, and no response from it.

3. Contacted American Amazon Service twice, the girls told me American Seller Support would contact me via E-mail in 24 hours. But no any response.

4. Contacted American Seller Support in voice, after hardly communicated 24 mins, she told me to wait another 1-2 business days. The same, no feedback.

For Amazon account review need 3 days, and Amazon Seller Support should be in 24 hours, right?
However I have waited the feedback 20 days already, from January 11th to January 30th(Today is my birthday).

All my goods and pictures and description is ready, I am worries if I could delivery them to American before Spring Festival Holiday.
This is my first time to start my own business since I graduated last year. I am still full of hope for Amazon.
Could you kindly help to check the CASE ID *** , and urge the relevant team member to review my submitted information ASAP?

Your response would be my lucky start in Amazon.


对了姐夫的邮箱：Jeff@Amazon.com

不仅审核问题可以找姐夫，很多问题解决不了都可以找他，但是一定要有礼貌，有理有据。

最后祝大家大卖！