所在分类:  Amazon 所属圈子: Amazon Amazon账号审核

二审已判刑!过了五个月,要我提供信用卡账单?还是说我给的信用卡账单无效?到底是哪里出了纰漏呢,求赐教

发帖4次 被置顶1次 被推荐0次 质量分0星 回帖互动151次 历史交流热度14.79% 历史交流深度0%
19.11月注册,注册后二审,提交第一封就回复:移除账户,不再回复。此后我每个月提交一次二审信息。
20.3.24英文邮件,3.25收到中文邮件,内容是一样的。我给了去银行官网下载12月的账单,电子版和打印版都提交了。(去银行时,银行人员让我去官网下载,只有11月扣过一次款,我便下载了12月的账单)。提交后也一直没有回复,但我最近一直跟进着。
20.4.23收到回复,还是不给我恢复账户,说我的文件无法验证是有效信用卡。我不知道是我会错意了,可能亚马逊并不是想我提供信用卡?还是说我给的信用卡账单无效?不应该呀!虽说是官网下载,也是有招商银行的章的呀!到底是哪里出了纰漏呢,求赐教:
这是4.22收到的回复:

Dear
 
We have reviewed the document(s) you recently provided but do not have enough information to reactivate your seller account at this time. We were unable to verify the document(s) you provided because you failed to provide the requested appeal document(s). During our review, you will not be able to sell on Amazon. Funds will not be transferred to you but will be held in your account while we work with you to address this issue.  Please ship any open orders to avoid further impact to your account.
 
Why is this happening?
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. If you currently sell on Amazon, we need additional documentation to verify your payment methods and your identity.
 
How do I reactivate my account?
Please confirm that there is a valid credit card on file, and provide the requested document(s) in .pdf, .png, .jpeg, or .gif format. These documents must be authentic and unaltered.
 
The name and address on the document(s) must match your name and address in Seller Central. Please certify that you have provided the document(s) in one of the supported languages. Supported languages include: Arabic, simplified Chinese, Dutch, English, French, German, Hebrew, Italian, Japanese, Korean, Portuguese, Spanish, and Turkish.
 
How do I send the required information?
Please submit your documents by following this link: https://sellercentral.amazon.c ... m_ap.
 
Once we receive your documents, we will review them and decide whether you may sell on Amazon again.
 
What happens if I do not send the requested information?
You have 90 days after receiving this notification to either provide a valid appeal or choose not to appeal. After that time, you may contact disbursement-appeals@amazon.com to request your funds. We will conduct a separate investigation to evaluate your account. The policies we put in place are to protect our customers and selling partners. If we find that you have engaged in deceptive, fraudulent, or illegal activity; or have abused our systems or repeatedly violated our Policies, we may withhold some or all funds in your account.
 
We're here to help
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to payments-funds@amazon.com.
 
You can view your account performance at (https://sellercentral.amazon.c ... _em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- iOS App (https://itunes.apple.com/us/ap ... mt%3D8)
-- Android App (https://play.google.com/store/ ... Den_US)
 
We may not respond to further emails about this issue.

Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com
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阳光老男孩 - 薛星照13530886253

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遇到各种需要申诉的问题,先搞清楚亚马逊到底要什么。你提供的资料,是否齐全,细节是否到位。
1/你后台绑定的信用卡账单,原则是最近180天账单,有时会要求90以内的,账单要有银行盖章的,比如建行可以自助打印,出来就带有盖章。
2/如果你只单独提供了信用卡账单,很多时候不通过的原因,是因为你没有同时提供身份证证明,所以身份证也是要拍照一起提供的
3/另外营业执照也要一起提供。这就是亚马逊真正想要的
4/细节部分-就是每一个文件名都用英文表示。
资料提交需要真实,完整,清晰,明确。你所遇到的问题主要是资料不完整

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