社区 发现 Amazon 亚马逊店铺被停用账户，理由是欺诈性提交D...
亚马逊店铺被停用账户，理由是欺诈性提交DMCA通知。目前店铺A和B都已下架，目前还没收到停用账号通知，我需要怎么做，才能逃过一劫？ 店铺C被停用账户，这个问题要怎么处理？账户如何寻回？
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我有3个店铺，分别店铺A、B、C，上架了同一款产品，12月初美国一家公司投诉我3个店铺的产品链接侵权.
然后我在12月底的时候店铺A尝试反通知申诉,在1月10日的时候通过并恢复ASIN了.
接着我就让店铺B和C在1月10日当日以同样的方式提交了反通知,然后ASIN于1月28日也都恢复ASIN了
1月31日的时候发现店铺C被停用账户了, 理由为欺诈性提交DMCA通知.
其中店铺B是体量比较大的店铺，我现在担心因为这个反通知,三家店铺都会受到停用账户的处理,尤其 店铺B非常重要，店铺C被停用账户之后，店铺A和B已经立即下架了链接.
我需要得到的帮助是：
1.店铺C被停用账户，这个问题要怎么处理？账户如何寻回？
2.目前店铺A和B都已下架，目前还没收到停用账号通知，我需要怎么做，才能逃过一劫？
下面是收到的邮件通知：
Hello, Your Amazon seller account has been deactivated in accordance with section 3 of Amazon's Business Solutions Agreement. Your listings have been removed. Why did this happen? We took this measure due to fraudulent submission of DMCA notice. This is a violation of Amazon’s Seller Policies and Seller Code of Conduct: https://sellercentral.amazon.com/gp/help/G1801 Has your account been deactivated in error? If you believe there has been an error, please submit an explanation. Your explanation should include the following information: -- Evidence or examples that demonstrate your account complies with our Seller Code of Conduct policy. How do I send this information? Submit this information in Seller Central Help: https://sellercentral.amazon.c ... m_mpa If you have questions about this policy, please contact us: https://sellercentral.amazon.com/cu/contact-us After 90 days following this notification, you may separately request a funds disbursement by contacting disbursement-appeals@amazon.com. We will conduct a separate investigation to evaluate your account. If we find that you have engaged in deceptive, fraudulent, or illegal activity; or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account. You can view your account performance at https://sellercentral.amazon.c ... spend or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon. Thank you, Amazon Sincerely, Amazon.com
然后我在12月底的时候店铺A尝试反通知申诉,在1月10日的时候通过并恢复ASIN了.
接着我就让店铺B和C在1月10日当日以同样的方式提交了反通知,然后ASIN于1月28日也都恢复ASIN了
1月31日的时候发现店铺C被停用账户了, 理由为欺诈性提交DMCA通知.
其中店铺B是体量比较大的店铺，我现在担心因为这个反通知,三家店铺都会受到停用账户的处理,尤其 店铺B非常重要，店铺C被停用账户之后，店铺A和B已经立即下架了链接.
我需要得到的帮助是：
1.店铺C被停用账户，这个问题要怎么处理？账户如何寻回？
2.目前店铺A和B都已下架，目前还没收到停用账号通知，我需要怎么做，才能逃过一劫？
下面是收到的邮件通知：
Hello, Your Amazon seller account has been deactivated in accordance with section 3 of Amazon's Business Solutions Agreement. Your listings have been removed. Why did this happen? We took this measure due to fraudulent submission of DMCA notice. This is a violation of Amazon’s Seller Policies and Seller Code of Conduct: https://sellercentral.amazon.com/gp/help/G1801 Has your account been deactivated in error? If you believe there has been an error, please submit an explanation. Your explanation should include the following information: -- Evidence or examples that demonstrate your account complies with our Seller Code of Conduct policy. How do I send this information? Submit this information in Seller Central Help: https://sellercentral.amazon.c ... m_mpa If you have questions about this policy, please contact us: https://sellercentral.amazon.com/cu/contact-us After 90 days following this notification, you may separately request a funds disbursement by contacting disbursement-appeals@amazon.com. We will conduct a separate investigation to evaluate your account. If we find that you have engaged in deceptive, fraudulent, or illegal activity; or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account. You can view your account performance at https://sellercentral.amazon.c ... spend or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon. Thank you, Amazon Sincerely, Amazon.com
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15 个回复
匿名用户
赞同来自: Jean123
欺诈性dmca，很难申诉，我查过死因，比较无解
注意看最后几个字，do not reins without legal approval，内部查死因的备注是，没有法律批准不得回复，申诉的话，必须走法律程序（真实不侵权，去起诉亚马逊）
或者权利人发给亚马逊撤诉，然后把撤诉信抄送给你，再去申诉，不然申诉就是会被拒绝
2.目前店铺A和B都已下架，目前还没收到停用账号通知，我需要怎么做，才能逃过一劫？
被判dmca欺诈有以下3种情况：
1、链接确实涉嫌侵权，但还是提交了误导性信息的DMCA（反通知）；
2、在提交DMCA（反通知）前，对链接进行了修改；
3、链接不清楚是否侵权，投诉人提供了法律等相关文件证明侵权；
dmca已经提交，这个已成事实，要想根本排除风险，需要专业律师去和对方沟通，做一个和解，并且双方签订和解协议书，这样协议有法律效应，首先对方不会继续提供法律文件，导致A，B店铺有风险，其次假如亚马逊扫到你A，B账号欺诈性dmca，你有和解协议书，这个是有法律效应的，到时候假如被扫了，可以申诉A和B
被美国公司投诉版权侵权，提交dmca之前一定要考虑清楚，毕竟对方在美国，起诉或者提供法律文件比投诉人是国内的方便的多