我也遇到这个问题,昨天已经成功解决了,首先点击“品牌旗舰店”→“管理店铺”→“注册您的品牌”→看到需要帮助,点击“品牌注册客服人员”,需要更改到英语界面才可以进行,我习惯用中文了,Brand Registry Support→Technical issue,然后描述问题,让团队帮你更改,我发送的内容是“Dear Amazon Seller Support Team,
Thank you for the attention here.
Could you please help us to change the gl of ASIN:xxxxxx to “需要更改的系统内部gl”, the ASIN: xxxxxx is for 产品名字but it was wrongly recognized as gl “drugstore” in Amazon system.
Listing ASIN: Bxxxxxxx in gl- personal_care_appliances will be helpful for customer searching results. It will be much appreciated if you could help us to fresh and change them in correct gl and product type.
gl: personal_care_appliances
product type: 自己产品的类别
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Thank you for the attention here.
Could you please help us to change the gl of ASIN:xxxxxx to “需要更改的系统内部gl”, the ASIN: xxxxxx is for 产品名字but it was wrongly recognized as gl “drugstore” in Amazon system.
Listing ASIN: Bxxxxxxx in gl- personal_care_appliances will be helpful for customer searching results. It will be much appreciated if you could help us to fresh and change them in correct gl and product type.
gl: personal_care_appliances
product type: 自己产品的类别
We look forward to hearing from you.
Sincerely,
”希望能帮到你