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亚马逊美国因为信用卡持有人验证被封,后台也进不去了。没有做过什么操作,就是上周批量清货,也不多。然后早上登录不了了……

发帖2次 被置顶0次 被推荐0次 质量分0星 回帖互动50次 历史交流热度29.55% 历史交流深度0%
https://assert.wearesellers.com/questions/20231226/bf3d1250f35f72e18aba827bda2bb6cc.jpg
没有做过什么操作,就是上周批量清货,也不多。然后早上登录不了了,如图。
 
回头去看看邮箱,才发现,之前有亚马逊要求验证信用卡持有人的邮件()。如下;
Hello hui,
   
Your payments are currently on hold as your account does not meet the requirements of the Amazon Services Business Solutions Agreement. A recent review of your Seller account requires us to confirm the identity of 信用卡持有人名字on your account as part of our compliance program. Please respond within nine days by clicking on the button at the bottom of this email and provide (1) current government-issued identification that includes your full name (first, middle, last), address and date of birth (e.g., passport, driver's license), (2) proof of current residence dated within the last 60 days (e.g., utility bill, lease agreement), and (3) current proof of employment/unemployment dated within the last 60 days (e.g., pay stub, tax or government-issued documents showing you are retired, self-employed or unemployed).
Until all the required information is verified, your funds are on hold in accordance with Section 3 of the Amazon Services Business Solutions Agreement. Funds will not be transferred to you but will stay in your account while we work with you to address this issue.
If we do not receive the information within nine days, in addition to holding your funds, it may be necessary to disable an address in your address book, or in certain circumstances, suspend your Amazon seller account. If you are using Amazon Seller Wallet and we do not receive the information requested above, your Seller Wallet account may also be deactivated and funds may not be available to you, even if they reflect in your account. For more information, refer to Section 6.2 of the Amazon Seller Wallet Terms & Conditions.
Do not respond to this email with any personal information or attach any documentation. Please note, we do not accept screenshots for any types of requested documentation. Any information provided as part of this request will be securely stored and only used for compliance purposes.
We appreciate your business and apologize for the inconvenience.
Sincerely,
Amazon Compliance 
 
然后今天的封号邮件:
Your Amazon Seller Account has been deactivated in accordance with Section 3 of Amazon’s Business Solutions Agreement.Amazon Compliance has conducted an internal review and has also decided to suspend your  Amazon.com  account.

If you are using Amazon Seller Wallet and we do not receive the information requested above, your Seller Wallet account will also be deactivated and funds will not be available to you, even if they reflect in your account. For more information, refer to section 6.2 of the Amazon Seller Wallet Terms & Conditions: https://sellercentral.amazon.c ... ence/

Why is this happening?

Amazon must comply with government sanctions and export control regulations, and we identified
similarities between information in your account and an individual with whom we cannot currently do business.

Has your account been deactivated in error?

If you believe this action on your account has been made in error, please email us at identityverification@amazon.com and reference the number(s) provided below. Please note that depending upon the reason why your account was closed, you may be asked to provide documentation related to your identity, residency, or employment. After contacting us, you will be provided instructions relating to which documents to provide and how to provide them.

What happens if I do not send an explanation?

If we do not receive any information your account will remain deactivated, and your funds will be withheld.

We appreciate your understanding.

Sincerely,
Amazon Compliance。今天封号邮件
 
不是不愿意提供持有人资料。是正好这个持有人不同卡号绑定了不同账号,一旦提供,就关联了。
已邀请:

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