社区 发现 Amazon 因侵权账户被冻结,赔偿和解后,美国站放款...
因侵权账户被冻结,赔偿和解后,美国站放款正常,加拿大站仍无法提款。 给各个部门开了case,客服团队答非所问。 站内外邮箱也检查过了,没有相关邮件。 怎么办呢?
给各个部门开了case,客服团队答非所问。
站内外邮箱也检查过了,没有相关邮件。
怎么办呢?
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赞同来自: natalia232 、 被亚马训 、 片刻之前 、 尊舟跨境-Gary 、 明明是个弟弟 、 想说就说不想说就不说 、 jessylilo 更多 »
我当时开case路径是-其他账户问题
邮件模板:
This is seller xxxxx (注册邮箱:xxxx@xxxxxxxxxxx)
We get your notice that our disbursements from your seller account have been placed on hold on December xx, 2020.
We Contact the rights owner directly: 品牌方, then we reach an agreement , we pay $xxxx for 品牌方 from amazon account, then all the problems solved, we can sell on amazon again, the attachment is the file for the settlement agreement.
Amazon has withdrawn $xxxx from my account on January xx (see detail at the attached photo), and 品牌方 already received the transfer and notified you to release our account. But the remaining funds of my account are still reserved. May I ask when my account can be transferred normally? So that we can start to operate this account normally.
Thanks for your time and looking forward to your reply.
附件附上赔偿金划款截图和撤诉书(settlement agreement)。