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求助北美店铺资金申诉,需要联系哪个相关团队开始申诉资金的流程(具体邮箱是哪个)?写信的内容有哪些要注意的呢?希望有经验的大佬指导一下万分感谢!!!

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我一个店铺因为二刷被关现已超过90天了,期间一直在找服务商申诉店铺基本没希望了,现在想取回账号冻结的资金,法人可以配合视频验证,其他的资料文件也齐全,打算自己去通过视频审核,现在有几个问题:
 
1. 需要联系哪个相关团队开始申诉资金的流程(具体邮箱是哪个)?
2. 写信的内容有哪些要注意的呢?
3. 如何激活视频验证?
 
 
已邀请:
1. 需要联系哪个相关团队开始申诉资金的流程
 
disbursement-appeals@amazon.com
 
2. 写信的内容有哪些要注意的呢?
 
先写信请求支付资金,这个是侵权的,你可以参考一下
We did not succeed in selling the ASINs listed by Amazon. Our products are very ordinary products in China. After we listed it as an infringing product, we immediately removed it. We feel very helpless. Amazon seized funds from our other products, which we think is unreasonable. If you can’t sell normally, then we will get back the funds that belong to us, and we will give up the right to sell! I hope Amazon can treat sellers correctly. We very much hope to serve consumers in Amazon.es, but in the year of operation, we encountered various problems such as closing stores and products. So we are helpless. We are now very sure to give up sales, but hope that Amazon will return the sales funds that belong to us. Because we also have to survive. If we can't get our funds back, it may seriously affect our food and clothing problems. So trouble to lower the final payment for settlement. thanks
 
然后亚马逊那个邮箱会回复你,要你要求提供信息,大概是这些
 
--关于您账户违规情况的说明

--您企业的注册代理人的名称

--开户方的名称

--账户运营方的名称

--您运营该销售账户的实际地址以及在该地址的运营时间
 
违规情况:这个你需要根据自己账户的实际被封原因,写个简单的POA行动计划书
 
注册代理人:法人
 
开户方的名称:公司名
 
账户运营方的名称:公司名
 
您运营该销售账户的实际地址以及在该地址的运营时间:后台绑定的办公地址,后台绑定该办公地址的时间
 
3. 如何激活视频验证?
 
提交后,亚马逊会自动触发视频认证,但是这个是在他允许你申诉资金的前提下,如果他判定你帐号违规太严重,他是直接把你拒了,不给你视频的机会
 
准备资料:身份证,营业执照原件,采购发票,法人的信用卡账单,信用卡对账单+开户证明+银行凭证(中行或者工行等,有法人名称和后台地址的)+收款账号证明文件+收款账户银行对账单可能都会涉及
1. 需要联系哪个相关团队开始申诉资金的流程
 
disbursement-appeals@amazon.com
 
2. 写信的内容有哪些要注意的呢?
 
先写信请求支付资金,这个是侵权的,你可以参考一下
We did not succeed in selling the ASINs listed by Amazon. Our products are very ordinary products in China. After we listed it as an infringing product, we immediately removed it. We feel very helpless. Amazon seized funds from our other products, which we think is unreasonable. If you can’t sell normally, then we will get back the funds that belong to us, and we will give up the right to sell! I hope Amazon can treat sellers correctly. We very much hope to serve consumers in Amazon.es, but in the year of operation, we encountered various problems such as closing stores and products. So we are helpless. We are now very sure to give up sales, but hope that Amazon will return the sales funds that belong to us. Because we also have to survive. If we can't get our funds back, it may seriously affect our food and clothing problems. So trouble to lower the final payment for settlement. thanks
 
然后亚马逊那个邮箱会回复你,要你要求提供信息,大概是这些
 
--关于您账户违规情况的说明

--您企业的注册代理人的名称

--开户方的名称

--账户运营方的名称

--您运营该销售账户的实际地址以及在该地址的运营时间
 
违规情况:这个你需要根据自己账户的实际被封原因,写个简单的POA行动计划书
 
注册代理人:法人
 
开户方的名称:公司名
 
账户运营方的名称:公司名
 
您运营该销售账户的实际地址以及在该地址的运营时间:后台绑定的办公地址,后台绑定该办公地址的时间
 
3. 如何激活视频验证?
 
提交后,亚马逊会自动触发视频认证,但是这个是在他允许你申诉资金的前提下,如果他判定你帐号违规太严重,他是直接把你拒了,不给你视频的机会
 
准备资料:身份证,营业执照原件,采购发票,法人的信用卡账单,信用卡对账单+开户证明+银行凭证(中行或者工行等,有法人名称和后台地址的)+收款账号证明文件+收款账户银行对账单可能都会涉及

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