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收到这种专利侵权的邮件怎么办?第一次碰到这种情况,咨询了一些人,说是法院冻结,需要和解,是无法申诉的,否则里面的钱是拿不出来的,虽然里面没多少钱,但是我们有两款私模产品在上面卖,还在新品推广阶段

发帖1次 被置顶1次 被推荐0次 质量分0星 回帖互动25次 历史交流热度10% 历史交流深度0%
邮件内容:
 
Hello from Amazon, 
 
We are writing to inform you that we removed some of your listings and your disbursements from your seller account have been placed on hold. We took this action in accordance with a Temporary Restraining Order issued by a federal court. Items that infringe another party's copyright, patent, trademark, design right, database right, or other intellectual property or other proprietary right are prohibited. For more information on this policy, search on "Prohibited Content" in seller Help. 
 
To resolve this dispute, we suggest that you contact the rights owner directly: 
 
Pawesome Pet Products LLC, et al. (22-629) 
c/o Ference & Associates, LLC 
409 Broad Street 
Pittsburgh, PA 15143 
412-741-8400 
Anti-counterfeiting@ferencelaw.com 
 
If you resolve this matter with the rights owner, please advise them to contact us to withdraw their complaint. 
 
Please be advised that we are not in a position to provide any further information regarding this action, nor to address any messages directed to us in appeal. We may not respond to further emails about this issue. 
 
Failure to comply with our policies may result in the removal of your Amazon.com selling privileges. We appreciate your cooperation. 
 
Listings Removed: Bristly Dog Toothbrush
 
Sincerely, Seller Performance Team Amazon.com  https://www.amazon.com
 
产品情况:该产品已经卖了两年多,目前库存只有一百多,现在本来就是清货状态,打算卖完就下架的,没想到来这么一出。
没有查到这家公司的专利号,可能是我不会查。。。
问过供应商那边,他们说只有欧洲的专利,没有美国的。

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第一次碰到这种情况,咨询了一些人,说是法院冻结,需要和解,是无法申诉的,否则里面的钱是拿不出来的,虽然里面没多少钱,但是我们有两款私模产品在上面卖,还在新品推广阶段。也有人说没什么问题,只是listing和库存不能要了。
 
想知道这种情况该怎么去处理?可以直接提交行动计划书解决还是必须去和解?
请各位指教,谢谢!
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